1. Subscription Plans

PearCRM offers subscription plans with different features and usage limits. Features available depend on the selected plan.

We may update subscription plans or pricing from time to time. Existing subscribers will be notified before any price changes take effect.

2. Billing

Subscriptions are billed in advance on a recurring basis (monthly or yearly, depending on the selected plan).

By purchasing a subscription, you authorize PearCRM or its payment provider to charge your selected payment method automatically until your subscription is cancelled.

3. Account Access

New companies may enter the CRM without an active subscription.

Paid features require an active subscription and may be limited when billing is past due, paused, or canceled.

4. Cancellation

You may cancel your subscription at any time through your account settings.

Cancellation prevents future renewals but does not provide a refund for the current billing period unless required by applicable law.

5. Refunds

Unless required by applicable law:

• subscription fees are non-refundable;
• partial refunds are not provided;
• unused subscription time is not refundable;
• downgrading a plan does not create a refund obligation.

If a duplicate payment or billing error occurs, please contact support.

6. Suspension

PearCRM may suspend or terminate access if:

• payment cannot be collected;
• fraudulent activity is suspected;
• these Terms are violated;
• continued use presents a security risk.

7. Taxes

Prices may exclude VAT or other applicable taxes unless stated otherwise.

Customers are responsible for paying any taxes required under applicable law.

8. Changes

PearCRM may update this Policy from time to time. Continued use of the Service constitutes acceptance of the updated Policy.